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In continuation to my previous post, I’ll add some more techniques which are popularly used for information gathering. Interviewing : While on one hand shadowing provides an effective means to discover what is currently being done in the business, but on the other hand it does not provide all the necessary information. Another flaw of shadowing would be, it is not suitable for getting information about long-term activities that extent weeks or months along with the processes that requires very less or no human intervention. Hence, we can look for other techniques like interviewing. Interviewing someone is the one-on-one meeting between project team and the user. Here quality of information totally depends upon interviewee and the interviewer. The interviewer can ask a wide range of questions as compared to shadowing mechanism. These questions can be from basic information to difficulties to limitations of the system. During the interview process, the interviewee can give some i...

This time rather than writing on some technology or solution, I thought to write on one of the important phases of SDLC which is nothing but requirement gathering. To be more specific, this article will be more about collecting information about business requirement. What are the various sources to get and understand most of the portions of any business requirement. It’ very important to understand that, information can be gathered from many standpoints. It can be from Business front, Application front, Operations front, Technology front , and may be many more. So, while gathering information, one should have a clear vision on what kind of information they are looking for. Let’s have a look at few of the well-known categories: B usiness – Goal of business, Service offerings, Products, Financial Structure, etc. Application – Productivity tools, interaction with business application system, Code Modules, etc. Operations – Identify the information’s origin, information’s consump...